Firm Values & Objectives
We are a privately held family firm, which has been providing professional rug & upholstery cleaning services in Barking IG11 since 2006. The high customer retention rates we enjoy are result of many years of practice and uphill battles. Our services are designed in a fashion where the client care not just only comprise of 24/7 support center, but also being wary into details, client notes, after treatment maintenance instructions.
A welcoming way of customer communication has been set as a standard not just for our call center reps, but also to all cleaning specialists we assign.
Our firm’s calling is to continue providing preeminent cleaning solutions to all Barking inhabitants and earn their trust. To to accomplish this we intend to: regularly upgrade our customer care services. Our company is nowadays paying much more attention on clientele feedback - you you report we react. Each and every customer quarrel is considered, just about all washing procedure flaws are rapidly fixed.Moreover, all the technicians we work with constantly overgo training in order to boost not just their cleaning skills, but also the way they interact with clients. We are certain that eventually, our firm’s name will stand for supremacy and trustworthiness in regard to household & office cleanup services.
Eco-friendly. Healthy. Harmless
It’s a widespread opinion that profound rug & sofa cleaning requires heavy chemical solutions, which are harmful not only to your carpet or upholstery tissues, but also to yourself. The truth is some solutions on the market can harm your upholstery fibers, especially if applied inaccurately. Don’t worry - hiring us means no damage will ever occur. The detergents that we work with are all supplied by market forerunner Prochem. Examined and ratified by authorities, their products are pretty efficient and eco friendly. Your infants or pets can go back enjoying your drawing room’s expensive rug as soon as 25 minutes after the treatment, with no risk of inhaling noxious residues. For our firm being green is not merely a safety precaution - it is a mindset!
Schedule and payment options
You can book our cleaning services either by dialing 020 3404 5484 or filling out our website’s booking form. Our 24-7 call center operators will afterwards rapidly respond and offer you same-day and even 30-minutes appointments ( just know that the latter is depending on our technicians’ schedule for the day). The services we’ll offer you are interconnected, and that can ensure you up to 20% price lowering on combined bookings. Our teams are are ready to be of assistance the following days : Monday - Sunday, 7AM to 7PM. Regarding our payment options, we can offer you the following ones - card, bank transfer, cash or cheque.